(Legacy) FAQ
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What account modes does Aqua support
TABLE OF CONTENTS Background Differences Which Is Best for Me? How to Enable Shared Group Mode Background An account mode is how your account is ...
Fri, 28 May, 2021 at 1:56 AM -
How do I change or reset my Aqua password
Please go to https://cloud.aquasec.com/reset and enter your email address. If your account was found, you will receive a password reset email.
Fri, 28 May, 2021 at 1:57 AM -
Does Aqua support SAML just-in-time (JIT) provisioning
Yes. Please see our JIT guide.
Fri, 28 May, 2021 at 1:57 AM -
Does Aqua support SAML group mappings
Not at this time. All newly provisioned users must be added to groups within the Aqua. All RBAC controls can be modified from the Aqua console or API. Howev...
Fri, 28 May, 2021 at 1:55 AM -
Using SAML to Restrict Logins
(Previous article title: How can I restrict which members of my organization can log into Aqua Platform via SAML?) This can be done either by disabling ...
Mon, 1 Aug, 2022 at 5:29 AM -
How is payment information provided
Payment information is provided within your Aqua account dashboard on the Account Management > Plan & Billing page. Any account admin can add or upda...
Wed, 23 Jun, 2021 at 2:38 AM -
How can I update my payment information
Simply re-enter it on the Account Management > Plan & Billing page. For security purposes, Aqua does not store (or even see) your payment details, so...
Wed, 23 Jun, 2021 at 2:38 AM -
What payment methods does Aqua accept
Aqua accepts all major credit and debit cards including Visa, MasterCard, American Express, JCB, Discover, and Diners Club. Aqua also accepts payment vi...
Wed, 12 Aug, 2020 at 9:23 AM -
What happens if I change plans in the middle of a cycle
If you are moving to a more expensive plan (e.g. Team to Advanced), your account will be charged on a pro-rated basis for the original plan and a new cycle ...
Wed, 12 Aug, 2020 at 9:23 AM -
How do I change my billing email address
Please open a support ticket and include both the old and new email address required.
Wed, 12 Aug, 2020 at 9:23 AM